Airport Services

Our counsellors are so excited to meet you that they’ll meet you at the airport! Be sure to look for our big “University of Toronto” signs and the smiling faces of our counsellors like the image below!

In order to ensure that one of our counsellors is there to meet you, you must submit your Travel Information at least 2 weeks before your arrival. Otherwise, we cannot guarantee your Pick-Up Service.

After you have arranged your flight, please fill the “Travel Information” section of the Registration Forms and email it to the IEP Office at If you haven’t arranged your flight, please do so as soon as possible.

NOTE: Pick-Up and Drop-Off Service will only be provided to and from either:

  • Toronto Pearson International Airport (YYZ)
  • Billy Bishop Toronto City Airport (YTZ)
  • Toronto Coach Bus Terminal
  • Union Station Train Station

I can’t find the counsellor at the airport. Help!

Our counsellor should be the first person you see outside the luggage claim. They’ll be holding a large ‘University of Toronto” sign and wearing a blue t-shirt. If you can’t find a counsellor, please call us at +1.416.946.3853. We’ll contact our counsellors and make sure they reach you as soon as possible!

Where We Are

Residence Address: 40 Willcocks Street, Toronto, ON, M5S 1C6